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Séjour Parfait ! Maison agréable et idéalement placée proche de Fisherman’s Village mais surtout une équipe aux petits soins et ultra prévenante. Un immense merci à Pang, Pai et Moy.
We moved here after painful experience rentals live, the view from this villa has fulfilled our wishes and to forget the previous horrible Everything is perfect for the ideal vacation Master suite with shower and bath sea view (full amenities) Bedding excellent bath linen in very good condition Exceptional kitchen with all the utensils even if the purpose was not to cook n (but l did !!!) Large and well maintained pool with beautiful pots lotus To wake in the morning we were met Breakfast al ready time requested, plentiful grain peeled fresh fruit , Staff smiling, available even for galley (accident requiring hospital) The night staff reverts see prepare the villa for the night and turn the lights on your bed by placing a small object made of palm leaf different every night Mets of scented oil to your room to repel mosquitoes Unreal We had already rented by this agency. E core once kept its promises Thank you to Heidi and her staff I quickly resell.
Service: Service was excellent and very attentive both before and during our stay. The agency has been very helpful in the time leading up to our trip, helping us organize activities ahead and changing our reservations (several times) as needed. They generally responded immediately to our emails. We were worried about concierge services (not being in a hotel) but they were fantastic about organizing stuff for us and accommodating all of our requests (not always easy). We were 5 adults (2 couples and 1 single) with different requirements. They assigned an agent on call to us and he was eager to help and came by our villa to make sure everything was ok. We rented a car through them and everything went smoothly. The rental car was delivered and picked up at our villa. They organized a boat trip for us which went very well. They even made sure to organize our lunch for the boat trip and have it delivered to the boat, and they came to pick us up to bring us to the pier and back. One of our friends got sick and they immediately organized a doctor. For New Year's Eve they organized a van with driver to be with us for the entire evening. At the villa we had 3 full-time staff and they were all very kind. The manageress made sure that we always had what we needed and helped coordinating with the agency for our activities. She was very helpful and attentive. She organized a chef for us one evening and it was one of the best meals we had in Thailand (definitely the best we had in Ko Samui). The manageress also prepared us breakfast every morning, which consisted of breads, croissants, cereals, fruits, juices, tea, coffee, milk. The villa: The villa was nice and comfortable. All 3 bedrooms are nice and have good bathrooms. The living/dining room is also nice and spacious. It is kept very clean. The pool is pleasant. WiFi connection is good. Unfortunately, there isn’t much of an outside area to hang, but we knew that from the pictures.
loved the villas and were most impressed with all the staff.
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